ORDER CONFIRMATION: Most email communications will come from Goimagine, the handmade marketplace that hosts my domain and gives 2% of every purchase to charities benefiting children in need. Please add Goimagine.com to your email contacts to be sure the message doesn't go to spam. You can also email me at ReimaginedWonders by using the Contact Us button at the bottom of my ReimaginedWonders.com web page.

SHIPPING: All orders ship USPS. Choose FREE SHIPPING with Ground Advantage (3 -6 day estimated delivery) or Priority with the buyer paying the cost (2 - 4 day estimated delivery). Shipping confirmation and tracking will be provided via email. Orders placed before noon CT Monday - Thursday ship the next day. Orders placed Friday - Sunday ship Monday unless it is a holiday. If you want the item shipped somewhere other than your address on file, please note that during the order process. Consistent with reducing waste, I use sustainable shipping supplies when possible. For local orders, see the option during checkout for pick-up.

MY RETURN POLICY: 

My goal is for you to love your purchase even more than you thought you would! So please contact me before placing an order If you have any questions about an item you are considering. You can also read my FAQs to see if your question has already been answered. Please be aware that product photos are as accurate as I can make them but colors may appear slightly different on various electronic devices. Slight color variations are not cause for a return.

If there’s a problem with your purchase, please contact me within 5 days of receiving your order and I will do what I can to make things right. I will accept returns for store credit equal to the purchase price. Buyer must pay return shipping. Contact me to discuss details.

FAQs:

CUSTOM ORDERS: All jewelry is handmade by me and many pieces are one-of-a-kind. I am not accepting custom orders at this time, but with so many designs to choose from you'll feel like you placed a custom order. Read the How It’s Made section to learn more about my process.

JEWELRY CARE:

As with all jewelry, it's best to avoid contact with liquids, lotions, and aerosols like hairspray or sunscreen. Remove jewelry before sleeping. Tin pendants and other metals have a moisture and rust-resistant coating, but avoid immersing them in water or wearing them during strenuous exercise. 

Paper earrings are extremely lightweight, so I suggest wearing silicone backs to keep from losing them (I include extra with your purchase). And remember to remove them before entering the water. They are water resistant, but not waterproof. 

PATINA ON METAL: I often embellish my jewelry with silver-plated and copper wire. Copper and silver naturally darken, developing a patina over time. If you prefer a brighter look, a light touch with a silver polishing cloth will restore the luster.

NECKLACE CORDS: Many of my pendants are hung on silicone cord. If it gets 'bent out of shape' from being coiled in storage for a long time, the heat from a hair dryer should get it back in shape. To avoid having this happen, hang your pendant when not wearing it.